Terms of service

Welcome to Premokshi.com. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our website.

1. General

These Terms of Service govern your use of Premokshi.com and all purchases made through our website.

We reserve the right to update, modify, or replace any part of these terms at any time without prior notice.

2. Products & Services

Premokshi offers fine 925 sterling silver jewellery, fine gold jewellery, gemstones, crystal jewellery, and related accessories.

We strive to display product colours, designs, and details accurately. However, slight variations may occur due to photography, screen settings, or handcrafted finishing.

3. Pricing & Payments

All prices are listed in INR (₹).
Prices may change without prior notice.
We accept secure online payments through trusted payment gateways.
Orders will be processed only after successful payment confirmation.

4. Order Acceptance & Cancellation

We reserve the right to:

Refuse or cancel any order at our discretion
Limit quantities purchased per customer
Cancel orders in case of pricing errors, suspected fraud, or product unavailability

If your order is cancelled after payment, the applicable refund will be processed to your original payment method.

5. Shipping & Delivery

Shipping and delivery timelines are mentioned in our Shipping Policy. Delivery delays caused by courier companies, weather conditions, or unforeseen circumstances are beyond our control.

6. Returns & Refunds

Returns, exchanges, and refunds are subject to our Return & Refund Policy. Products must be unused and returned in original packaging wherever applicable.

7. Intellectual Property

All content on Premokshi.com, including logos, product images, text, graphics, and designs, is the property of Premokshi and may not be copied, reproduced, or used without written permission.