Shipping policy

Thank you for shopping with Premokshi.com. We are committed to delivering your orders safely and on time across India.

Order Processing

• All orders are processed within 1 business day after successful Order confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.
• Once your order is shipped, you will receive a tracking ID via email, SMS, or WhatsApp.

Shipping Timeline

Estimated delivery timelines:

• Metro Cities: 3–5 business days
• Other Cities & Towns: 5–8 business days
• Remote Areas: 7–10 business days

Delivery times may vary during festivals, sales, or unforeseen courier delays.

Shipping Charges

• Free Shipping may be available on selected products or promotional offers.
• Any applicable shipping charges will be shown at checkout before payment.

Order Tracking

You can track your shipment using the tracking details shared after dispatch.

For any shipping-related queries, feel free to contact our support team.

Delivery Partners

We work with trusted courier partners to ensure safe and timely delivery of your jewellery and gemstone products.

Incorrect Address & Failed Delivery

Please ensure that your shipping address and contact details are correct while placing the order.

If delivery fails due to:

• Incorrect address
• Unreachable phone number
• Customer unavailable

additional re-shipping charges may apply.

Damaged Package

If you receive a damaged or tampered package, please do not accept the delivery and contact us immediately with photos/videos for assistance.

Contact Us

For shipping support or order-related questions:

🌐 www.premokshi.com
📧 premokshi.shop@gmail.com
📱 Customer Support: +91-6354454280